How long does shipping take?  

  • We're a boutique shop bringing you the cutest clothing + accessories and the best prices.  Our standard shipping requires 4 days for processing + shipping.  When your item(s) ship, you will receive an email notification.  Delivery can take up to 20 days after item has shipped.  

 Where are your products from? 

  • All of our current suppliers are located in China.  We ship directly from our manufacturers to save our customers an additional shipping cost.
How can I track my order?  
  • We will send you an email notification as soon as your item ships with a tracking number when it becomes available from our manufacturers.  

Do you offer wholesale opportunities?

  • Sure do.  Please email FeathersandFoxtails@yahoo.com to inquire.

What is your return policy?

  • We FIRMLY stand behind our products.  Please see refund + returns page for specific details.

I didn't get all of my items.

  • Items will ship separately for no additional cost.  You will receive tracking information for each item after it has shipped.  
Is my personal information secure?
  • At Feathers & Foxtails, we keep to the highest industry standards for payment + processing. Your credit card information and personal details are encrypted during the payment process. Your payment information is only used for the transaction in question and is not stored.  

What are the washing instructions?

  • Most of our items can be machine washed in a light cold cycle.  We find they wash best when turned inside out first for both washer + dryer cycle.  Certain items with tassels, rhinestones, lace, etc should be hand washed and layed flat to dry.  Also, knitted items should be hand washed as well.